FAQ

How soon will my order ship?

Most orders ship on the same business day or the following business day.


What are your shipping options?

Most of our orders are shipped via USPS Priority Mail 2-Day shipping. 2 days is the normal amount of time that a package takes to reach our customers, but this may vary depending on your location.


How much does shipping cost?

Within the continental USA

  • Free shipping on orders of $75 or more!
  • $5.95 flat-rate shipping on orders under $75

Hawaii and Alaska

  • $9.95 flat-rate shipping

Canada

  • $22 flat-rate shipping 

What is your return policy?

We have a 30-day, no-hassle return policy. You may return a product for any reason within 30 days for a full refund, and we'll even pay for the return shipping.

We are proud of the products we offer, and are confident that you will be pleased with our service, so please don't hesitate to contact us with any questions or concerns, or if you need to return an item. Read more about our return policy.


Which knife should I buy?

There is no perfect answer to this question, since the best survival knife for your situation will depend on your preferences, your skills, and your environment.

It's important to be aware of the various factors involved when choosing a survival knife, so we've compiled some detailed resources to help you make a decision.

We recommend that you browse the following resources before choosing a survival knife:

If you still have questions about which knife to purchase, we'd love to chat with you, so please use our handy contact form to send us a message!


I'm tracking my order and it looks like it's stuck in a shipping facility...

If you are ordering from Canada, your USPS order cannot be tracked once it leaves the USA, so it will appear that it's stuck in a facility. To track your order's actual location, you can enter your tracking number into the Canada Post website.

If you are in a country other than Canada, please contact us for help.